Wisconsin Insurance Security Fund

Frequently Asked Questions

Colorado Bankers Life Insurance – Wisconsin Insurance Security Fund (Guaranty Association) Coverage is transitioning on January 1, 2026.
On December 15, 2025, the Wisconsin Insurance Security Fund (the Fund) along with other state guaranty associations, entered into an agreement that will place responsibility for Colorado Bankers Life Insurance Company (CBL) life policies and annuity contracts with Continental General Insurance Company (CGIC) effective January 1, 2026. Please note, under this agreement CGIC is assuming the Fund’s policy coverage obligations, which may differ from your original CBLIC policy coverage. This communication was sent to affected policy and contract holders.

Through December 31, 2025, the Wisconsin Insurance Security Fund will continue to handle policy and contact claims, surrenders or exchanges of covered Colorado Bankers Life Insurance policies.

Here are instructions on how to complete these transactions.

Frequently Asked Questions

Q1. When does this change take effect?

• On January 1, 2026, Continental General Insurance Company will assume the Fund’s coverage obligations.
  
• Through December 31, 2025, the Fund will complete all claims and surrenders received.

Q2. How do I submit a claim or surrender before the end of 2025?

• Use the instructions posted above to submit claims, surrenders or exchanges before the transition.

Q3. What can I expect from the Fund (WISF) through this transition?

• Completion of all claims and surrenders received through December 31, 2025,
  
• Issuance of a 1099 form for all 2025 transactions, and
  
• To receive a letter mailed to your address on file with information on the transition.
  
• There is a link to the letter contents above.

Q4. What can I expect from Continental General Insurance Company (CGIC)?

• To receive communications about the assumption of coverage.
  
• To receive a formal assumption certificate for your Colorado Bankers Life Insurance policy. Please watch your mail for this important paper that you should keep with your policy materials.

Q5. Who do I contact about claims, requests for service, or questions regarding my CBL policy?

• Through December 31, 2025, you can get assistance by contacting the Fund’s administrator at 1-833-658-2841 or via email at CBL@actmanre.com
  
• As of January 1, 2026, direct your questions to:
  Continental General Insurance Company
  PO Box 11047 Winston-Salem, NC 27116
  1-844-850-3718 or CGIService@actmanre.com

The general FAQs are not available because they are being updated. Watch for them to be posted in January 2026.