Wisconsin Insurance Security Fund

Frequently Asked Questions

Colorado Bankers Life Insurance-Guaranty Association (WISF) Coverage
Thank you for your patience as we completed important work to prepare for coverage by the Wisconsin insurance Security Fund (WISF) of contract and policy holders in the Colorado Bankers Life Insurance Company liquidation.

The policy/contract holder portal for your guaranty association coverage benefits provided by WISF is now available at this website: https://policyaccess.com/coloradobankerslife/Account/Login. The website retains the CBLIC logo, but it is operated by the guaranty association’s third-party administrator Actuarial Management Resources (AMR). You may be able to log-on the first time using your user id and password from the company site. If that doesn’t work use the registration. The portal's contract or policy will reflect our coverage limits including covering only up to $300,000 per person and the application of the Moody’s interest rate limit. If we exclude some contract value from coverage, you will still have a claim in the liquidation estate for this amount. It is unclear at this time what percentage the estate will be able to pay on policyholder claims or when this will occur. If you believe there is an error in the application of coverage, you can appeal this determination (instructions are included in the red box on page 2 of the letter).

• The portal has up-to-date information on the covered portion of your policy or contract.
  
• The portal also has the forms necessary to execute either a surrender or 1035 exchange of an annuity.
  
• The portal has secure uplink feature to submit documents for processing. (need to be PDF documents).
  
• Documents can also be submitted by fax at 1-303-220-8056 or by mail to AMR, P.O. Box 11609, Winston-Salem, NC 27116-1108.

If you want to complete a transaction, here is what you need to do:

• Surrender – you must complete and submit 2 forms: the surrender form along with the assignment form. [they are attached for your convenience] An individual surrender form must be submitted for each contract if you have more than one.
  
• 1035 exchange or transfer, you must submit 2 forms: a transfer form to be submitted by the financial institution of your choice [this new institution will generate this form to include 3 pieces: transfer instructions, a letter of acceptance and corporate resolution] along with the assignment form.

Required monthly distribution and interest only payments will continue but the schedule will be altered.

Please check your materials carefully to make sure all the items are completed. Submit both required forms at the same time together to speed processing. You can return forms by the following:

• The secure upload feature on the website
  
• By Fax: 1-303-220-8056
  
• By Mail or Overnight: CBLIC, c/o AMR, PO Box 11609, Winston-Salem, NC 27116-1108

Do not send your forms to WISF, it will slow your processing.

You can get assistance by contacting our administrator at these contacts:
By phone: 1-833-658-2841
By e-mail: CBL@actmanre.com

FAQ link

The Wisconsin Insurance Security Fund is currently revising the FAQs. We apologize for any inconvenience this causes.